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FAQ

WHERE CAN I BUY CBD OIL IN AUSTRALIA?
If you are looking to buy CBD Oil in Australia, then look no further as we provide the most potent CBD Oil in Australia. We provide premium quality, full spectrum CBD oil available to buy anywhere in Australia.
 

NOT ALL CBD PRODUCTS ARE CREATED EQUALLY! MANY OF THE CBD PRODUCTS IN THE MARKET DON’T EVEN HAVE THE POTENCY AND THE INGREDIENTS THEY CLAIM TO HAVE.

‚ú®OUR BLENDS ARE UNIQUE DUE TO THE UNIQUE EXTRACTION METHOD WE USE TO EXTRACT FULL PROFILE OF THE HEMP PLANT WHICH INCLUDES ALL THE ESSENTIAL CANNABINOIDS, TERPENES AND FLAVONOIDS TO DELIVER YOU THE ‚ÄúENTOURAGE EFFECT‚ÄĚ.

‚ú®WE ARE SEED TO BOTTLE OPERATION WHERE WE CONTROL THE QUALITY RIGHT FROM THE SEED TO THE FINISHED PRODUCT.

✨WE ONLY USE PREMIUM STRAINS AND WE DON’T GO FOR COMPROMISED STRAINS.

✨WE DON’T USE FILLERS AND SOLVENTS TO INCREASE THE QUANTITY OF THE PRODUCT.

‚ú®NON GMO.

‚ú®GMP CERTIFIED.

‚ú®NO PESTICIDES USED.

‚ú®100% ORGANIC.

BUY FROM US WITH CONFIDENCE AND GET VALUE FOR YOUR MONEY

We stock only the highest quality cannabidiol (CBD) hemp oil made from 100% organic non-GMO cannabis plants. Ethically sourced and grown without herbicides or chemical fertilisers, our natural CBD hemp oil products are vegan-friendly and free from mineral oils, parabens, sulphates, alcohol, preservatives, additives and any other nasties.

The result is a completely pure CBD product that offers a wide range of health benefits.

If you’re wondering where to buy CBD oil in Australia, you’re in the right place. We offer free express shipping Australia-wide and can ship express to Adelaide, Perth, Sydney, Melbourne, Brisbane, Canberra, Gold Coast, or anywhere else in Australia.

WHERE CAN I BUY CBD OIL IN NEW ZEALAND?
If you are looking to buy CBD Oil in New Zealand then look no further as we ship CBD Oil to New Zealand Everyday. We do Express Shipping and our shipment usually gets delivered within a week. Our pharmaceutical grade CBD Oil is the most Potent and the most Affordable which is why New Zealanders prefer to purchase from us. 

 

WHAT IS THE DIFFERENCE BETWEEN HEMP AND MARIJUANA? WILL IT GET ME HIGH?
Hemp and marijuana are both types of cannabis, however, Marijuana contains a cannabinoid known as D9THC, which is responsible for making you ‚Äúhigh‚ÄĚ. Hemp contains negligible amounts of THC, not likely to cause any form of high. HempCann Labs products undergo strict filtration protocols to remove D9THC from the final product, ensuring that only THCV (non-psychoactive THC) is in our hemp oil which is lawful and will not have any psychoactive effect.

 

ARE THERE ANY NEGATIVE SIDE EFFECTS ASSOCIATED WITH TAKING CBD OIL?
Hemp extracts are often well-tolerated, particularly at moderate doses. No customers have reported any negative side-effects to date. Regardless of this, we always recommend consulting your medical practitioner before use.

 

WHAT IS CBD OIL COMMONLY USED FOR?
There is an unlimited amount of information on the website in regards to the benefits of CBD oil. We recommend researching to find out if it has shown promise in helping with similar conditions you have.

 

WHERE IS YOUR PRODUCT SOURCED?
The hemp extracts used in HempCann Labs products is grown & tested in the USA.

 

HOW MUCH SHOULD I TAKE AND HOW DO I TAKE THE OIL?
Recommended dosage varies from individual to individual with the common range between 5 to 50 milligrams per day. Majority of HempCann Labs products are dosed at 50mg per serve. You can follow the storage and dosage guidelines which can be found in the product description. If you are unsure of what dosage you should start with and need assistance from our team then we recommend you to contact us by clicking us on "Chat with Us" function on the bottom right hand side corner on our website or email us at hempcannlabs@gmail.com and we can help you out with that.

 

WHEN SHOULD I TAKE IT?
Hemp has been used successfully by our customers at all times of the day including first thing in the morning, before and after exercise, and before bed. We recommend testing different times to see what you prefer.
 
HOW CAN I BE SURE OF THE QUALITY I AM GETTING?
Simply email us requesting Certificate of Analysis and we will happily provide you with the report to put your mind at ease.

 

TERPENES, WHAT ARE THEY AND WHY DO YOU USE THEM?
Simply, Terpenes are what give plants their smell, such as the citrus in orange. However, Terpenes are not simply aromas, and are responsible for a variety of physiological effects, such as the relaxing effect of lavender and other plants used in aromatherapy. The Terpenes used in our oils are a class of volatile hydrocarbon compounds produced in the flower clusters of the hemp plant. When used together with our oils the effect experienced can be enhanced, often referred to as the entourage effect which is why we choose to add terpenes to our oils. Terpenes are recognized as safe for human consumption by the Food and Drug Administration and are already being used in a wide variety of food and cosmetic products.
 
SHIPPING AND MY ORDER.
 
DO YOU SHIP TO MY COUNTRY?
We offer Guaranteed Shipping Worldwide. We also offer Express Worldwide Shipping!

HOW LONG UNTIL I RECEIVE MY PRODUCT?
We endeavour to ship orders within 24 hours, excluding weekends and public holidays, we use express post to ensure fast delivery. For Local deliveries the delivery timeframe is 5-7 Business Days and for International deliveries it is 7-21 Business Days.
 
WHAT IF MY PRODUCT DOES NOT ARRIVE?
We guarantee delivery, that means if your product does not arrive, we will either send a replacement or refund you the full amount.
 
WILL I GET A TRACKING NUMBER?
Yes, your order status will be complete, and you will receive a tracking number via email.  You will receive tracking confirmation email within 3-5 business days once the product is shipped.
 
 
WHAT ABOUT REFUNDS?
We don’t offer any Refunds once the order is placed! The only time we would consider a refund is if the product comes damaged or gets lost in transit or it doesn’t get delivered for any reason. Apart from the above mentioned scenarios there is no refund applicable!

 

PAYMENT OPTIONS 

HOW DO I PAY? 
All payments are made via direct bank transfer, beem it & Crypto. Please see payment options on checkout. You will receive confirmation email within 3-5 business days once the payment clears into our account.
 
IS DIRECT BANK TRANSFER SAFE?
Yes, and in fact is one of the safest payment methods available, as all transfers are automatically insured by your bank. 

HOW CAN I CONTACT YOU?
If your question has not been answered please feel free to contact us via the contact form on our home page or email hempcannlabs@gmail.com

 

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